1. Please download the following form for ---return and exchange (PDF)---, here, you will find all the information about the exchange and return of your goods.

2. Send the goods in original packaging together with the completed form to the following address: Shooos - Julius Meszaros, Hermannstraße 16, 77 654 Offenburg, Germany

3. Return address for goods for all EU countries is in Germany. Please note the cost of return shipping is at your own expense.

4. All customers using PayPal payment method are eligible for a FREE RETRUNS service (up to 12 returns per year) provided by PayPal! Detailed information, conditions and instructions here:

4. The goods must be unworn, undamaged and in the original packaging!

5. After receiving and checking the goods, we will send you your exchange order (Exchange order has free shipping), or full refund (also with shipping cost in case we charged you shipping).